.iris-shell {
  min-height: 100vh;
}

.iris-content {
  min-height: 100vh;
}

.iris-sidebar,
.iris-bottomnav {
  display: none;
}

@media (min-width: 1024px) {
  .iris-shell {
    display: flex;
    min-height: 100vh;
  }

  body.iris-authenticated .iris-sidebar {
    position: fixed;
    inset: 0 auto 0 0;
    z-index: var(--z-sidebar);
    display: flex;
    flex: 0 0 248px;
    width: 248px;
    flex-direction: column;
    box-sizing: border-box;
    padding: var(--space-6) var(--space-4);
    background: var(--bg-dark);
    color: var(--text-on-dark);
    box-shadow: var(--shadow-sidebar);
  }

  body.iris-authenticated .iris-content {
    flex: 1 1 auto;
    min-width: 0;
    margin-left: 248px;
  }

  body.iris-authenticated .iris-bottomnav {
    display: none;
  }
}

@media (max-width: 1023.98px) {
  body.iris-authenticated .iris-content {
    padding-bottom: calc(64px + env(safe-area-inset-bottom));
    box-sizing: border-box;
  }

  body.iris-authenticated .iris-bottomnav {
    position: fixed;
    inset: auto 0 0 0;
    z-index: var(--z-bottomnav);
    display: flex;
    height: calc(64px + env(safe-area-inset-bottom));
    box-sizing: border-box;
    padding-bottom: env(safe-area-inset-bottom);
    background: var(--bg-card);
    border-top: 1px solid var(--gray-200);
    box-shadow: 0 -4px 16px rgba(20, 24, 42, 0.06);
  }
}

.iris-brand {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: 0 var(--space-2) var(--space-6);
}

.iris-logo {
  display: grid;
  flex: 0 0 36px;
  width: 36px;
  height: 36px;
  place-items: center;
  border-radius: 10px;
  background: linear-gradient(135deg, var(--promes-blue), var(--iris-accent));
  color: #fff;
  font-family: var(--font-heading);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.02em;
}

.iris-brand-copy {
  min-width: 0;
}

.iris-brand-name {
  display: block;
  color: #fff;
  font-family: var(--font-heading);
  font-size: 18px;
  font-weight: 600;
  line-height: 1.1;
}

.iris-brand-subtitle {
  display: block;
  margin-top: 2px;
  color: #9AA3C0;
  font-family: var(--font-body);
  font-size: 11px;
  line-height: 1.2;
}

.iris-nav {
  flex: 1 1 auto;
  min-height: 0;
  margin: 0;
  padding: 0;
  overflow-y: auto;
  list-style: none;
}

.iris-nav-item {
  display: block;
  margin: 0 0 var(--space-1);
}

.iris-nav-link {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  min-height: 44px;
  box-sizing: border-box;
  padding: 0 var(--space-3);
  border-radius: var(--radius-input);
  color: #c7cde4;
  font-family: var(--font-body);
  font-size: 14px;
  font-weight: 500;
  line-height: 1.2;
  text-decoration: none;
  transition: background-color 0.15s ease, color 0.15s ease;
}

.iris-nav-link:hover,
.iris-nav-link:focus-visible {
  background: rgba(255, 255, 255, 0.07);
  color: #fff;
  outline: none;
}

.iris-nav-link.is-active {
  background: rgba(109, 92, 246, 0.18);
  color: #fff;
}

.iris-nav-icon,
.iris-bottomnav-icon {
  display: inline-flex;
  flex: 0 0 auto;
  align-items: center;
  justify-content: center;
}

.iris-nav-icon svg,
.iris-bottomnav-icon svg {
  display: block;
  width: 20px;
  height: 20px;
  fill: none;
  stroke: currentColor;
  stroke-linecap: round;
  stroke-linejoin: round;
  stroke-width: 1.8;
}

.iris-sidebar-footer {
  margin-top: var(--space-4);
  padding: var(--space-3) var(--space-2) 0;
  border-top: 1px solid rgba(255, 255, 255, 0.1);
  color: #8f98b8;
  font-family: var(--font-body);
  font-size: 11px;
  line-height: 1.4;
}

.iris-nav-list,
.iris-bottomnav-list {
  display: flex;
  flex: 1 1 auto;
  flex-direction: column;
  min-height: 0;
  width: 100%;
  margin: 0;
  padding: 0;
  list-style: none;
}

.iris-bottomnav-list {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
}

.iris-bottomnav-item {
  display: flex;
  min-width: 0;
}

.iris-bottomnav-link {
  display: flex;
  flex: 1 1 auto;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 2px;
  min-width: 0;
  box-sizing: border-box;
  padding: 4px 2px;
  color: var(--gray-500);
  font-family: var(--font-body);
  font-size: 10px;
  font-weight: 500;
  line-height: 1.1;
  text-align: center;
  text-decoration: none;
  transition: color 0.15s ease;
}

.iris-bottomnav-link:hover,
.iris-bottomnav-link:focus-visible {
  color: var(--iris-accent);
  outline: none;
}

.iris-bottomnav-link.is-active {
  color: var(--iris-accent);
}

.iris-bottomnav-icon svg {
  width: 22px;
  height: 22px;
}
/* =========================================================
   IRIS PWA — Mobile navigation shell
   Mobile-first polish. No modifica lógica de navegación.
   ========================================================= */

@media (max-width: 767px) {
  .iris-sidebar {
    display: none !important;
  }

  .iris-content {
    width: 100%;
    min-width: 0;
    padding-bottom: calc(78px + env(safe-area-inset-bottom));
  }

  .iris-bottomnav {
    position: fixed;
    z-index: 1000;
    left: 10px;
    right: 10px;
    bottom: calc(8px + env(safe-area-inset-bottom));
    display: block;
    overflow: hidden;
    min-height: 64px;
    border: 1px solid rgba(15, 23, 42, 0.08);
    border-radius: 20px;
    background: rgba(255, 255, 255, 0.96);
    box-shadow:
      0 12px 32px rgba(15, 23, 42, 0.14),
      0 2px 8px rgba(15, 23, 42, 0.06);
    backdrop-filter: blur(18px);
    -webkit-backdrop-filter: blur(18px);
  }

  .iris-bottomnav-list {
    min-height: 64px;
  }

  .iris-bottomnav-link {
    position: relative;
    min-height: 64px;
    padding: 8px 2px 7px;
    gap: 4px;
    border-radius: 16px;
    font-size: 10px;
    font-weight: 600;
    -webkit-tap-highlight-color: transparent;
  }

  .iris-bottomnav-link::before {
    content: "";
    position: absolute;
    top: 4px;
    width: 32px;
    height: 3px;
    border-radius: 999px;
    background: transparent;
  }

  .iris-bottomnav-link.is-active {
    color: var(--iris-accent);
  }

  .iris-bottomnav-link.is-active::before {
    background: var(--iris-accent);
  }

  .iris-bottomnav-icon svg {
    width: 23px;
    height: 23px;
    stroke-width: 1.9;
  }
}

@media (min-width: 768px) {
  .iris-bottomnav {
    display: none !important;
  }
}/* =========================================================
   IRIS PWA — Login + mobile app shell
   ========================================================= */

@media (max-width: 767px) {
  body {
    min-height: 100dvh;
    background:
      radial-gradient(circle at top right, rgba(109, 92, 246, 0.12), transparent 34%),
      linear-gradient(180deg, #f8faff 0%, var(--bg-light) 100%);
  }

  .ta-wrap {
    width: 100%;
    max-width: none;
    box-sizing: border-box;
    margin: 0;
    padding:
      calc(22px + env(safe-area-inset-top))
      18px
      calc(96px + env(safe-area-inset-bottom));
  }

  /* El texto técnico inicial no debe dominar la primera impresión */
  .ta-wrap > h1 {
    display: none;
  }

  .ta-wrap > h1 + .ta-hint {
    display: none;
  }

  #ta-lock-screen.iris-login-card {
    width: 100%;
    max-width: 430px;
    box-sizing: border-box;
    margin: clamp(34px, 9vh, 90px) auto 0;
    padding: 28px 22px 24px;
    border: 1px solid rgba(227, 232, 241, 0.9);
    border-radius: 24px;
    background: rgba(255, 255, 255, 0.96);
    box-shadow:
      0 24px 60px rgba(20, 24, 42, 0.10),
      0 4px 14px rgba(20, 24, 42, 0.05);
    backdrop-filter: blur(20px);
    -webkit-backdrop-filter: blur(20px);
  }

  #ta-lock-screen .iris-login-brand {
    display: flex;
    align-items: center;
    gap: 13px;
    margin-bottom: 30px;
  }

  #ta-lock-screen .iris-login-logo {
    display: grid;
    flex: 0 0 48px;
    width: 48px;
    height: 48px;
    place-items: center;
    border-radius: 15px;
    background: linear-gradient(
      135deg,
      var(--promes-blue),
      var(--iris-accent)
    );
    color: #fff;
    box-shadow: 0 10px 24px rgba(109, 92, 246, 0.24);
    font-family: var(--font-heading);
    font-size: 15px;
    font-weight: 700;
  }

  #ta-lock-screen .iris-login-name {
    font-size: 21px;
    font-weight: 700;
    color: var(--text-primary);
  }

  #ta-lock-screen .iris-login-subtitle {
    margin-top: 3px;
    font-size: 12px;
    color: var(--text-muted);
  }

  #ta-lock-screen .iris-login-title {
    margin: 0 0 24px;
    font-size: 25px;
    line-height: 1.15;
    letter-spacing: -0.02em;
    color: var(--text-primary);
  }

  #ta-lock-screen .iris-login-label {
    display: block;
    margin: 16px 0 7px;
    color: var(--text-secondary);
    font-size: 13px;
    font-weight: 600;
  }

  #ta-lock-screen .iris-login-input {
    width: 100%;
    min-height: 50px;
    box-sizing: border-box;
    padding: 0 14px;
    border: 1px solid var(--gray-200);
    border-radius: 13px;
    background: var(--gray-50);
    color: var(--text-primary);
    font-size: 16px;
    outline: none;
    transition:
      border-color 0.16s ease,
      box-shadow 0.16s ease,
      background-color 0.16s ease;
  }

  #ta-lock-screen .iris-login-input:focus {
    border-color: var(--iris-accent);
    background: #fff;
    box-shadow: 0 0 0 4px rgba(109, 92, 246, 0.10);
  }

  #ta-lock-screen .iris-login-advanced {
    margin-top: 18px;
    padding: 12px 14px;
    border: 1px solid var(--gray-200);
    border-radius: 13px;
    background: var(--gray-50);
  }

  #ta-lock-screen .iris-login-advanced summary {
    cursor: pointer;
    color: var(--text-secondary);
    font-size: 12px;
    font-weight: 600;
  }

  #ta-lock-screen .iris-login-btn {
    min-height: 52px;
    border-radius: 14px;
    background: linear-gradient(
      135deg,
      var(--promes-blue),
      var(--iris-accent)
    );
    box-shadow: 0 12px 26px rgba(109, 92, 246, 0.22);
    font-size: 15px;
    font-weight: 700;
    transition:
      transform 0.15s ease,
      box-shadow 0.15s ease;
  }

  /* Fila de contraseña con botón mostrar/ocultar */
  .iris-login-password-row { position: relative; }

  .iris-login-eye {
    position: absolute;
    right: 6px;
    bottom: 6px;
    width: 40px;
    height: 40px;
    padding: 0;
    border: 0;
    border-radius: 10px;
    background: transparent;
    color: var(--text-secondary);
    font-size: 16px;
    line-height: 1;
    cursor: pointer;
  }

  .iris-login-eye:hover,
  .iris-login-eye:focus-visible { background: var(--gray-100); }

  .iris-login-links {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 6px;
    margin: 16px 0 0;
    text-align: center;
    justify-content: center;
  }

  .iris-login-link {
    padding: 0;
    border: 0;
    background: transparent;
    color: var(--iris-accent);
    font-family: inherit;
    font-size: 13px;
    font-weight: 600;
    text-decoration: underline;
    cursor: pointer;
  }

  .iris-login-link:hover { color: var(--iris-accent-dark); }

  .iris-login-links-sep { color: var(--text-muted); }

  /* Separador "o" entre el acceso por correo y Google. Se muestra SOLO cuando
     Google esta configurado (el backend lo informa). */
  .iris-login-or {
    display: flex;
    align-items: center;
    gap: 10px;
    margin: 18px 0;
    color: var(--text-muted);
    font-size: 12px;
  }

  .iris-login-or::before,
  .iris-login-or::after {
    content: "";
    flex: 1 1 auto;
    height: 1px;
    background: var(--gray-200);
  }

  .iris-login-google-btn {
    width: 100%;
    min-height: 48px;
    border: 1px solid var(--gray-300);
    border-radius: 12px;
    background: #fff;
    color: var(--text-primary);
    font-family: inherit;
    font-size: 14.5px;
    font-weight: 600;
    cursor: pointer;
  }

  .iris-login-google-btn:hover { background: var(--gray-50); }

  /* Contenedor donde GIS renderiza SU boton oficial. Se centra el iframe para
     que encaje con el ancho del formulario de IRIS. */
  .iris-login-google-slot {
    display: flex;
    justify-content: center;
    min-height: 44px;
  }

  #ta-lock-screen .iris-login-btn:active {
    transform: scale(0.985);
    box-shadow: 0 7px 16px rgba(109, 92, 246, 0.18);
  }

  /* Panel después del login */
  #ta-panel {
    width: 100%;
    max-width: 760px;
    margin: 0 auto;
  }

  .ta-topbar {
    position: sticky;
    z-index: var(--z-sticky);
    top: env(safe-area-inset-top);
    min-height: 58px;
    box-sizing: border-box;
    margin: -6px -4px 18px;
    padding: 8px 6px;
    border-radius: 16px;
    background: rgba(245, 247, 252, 0.88);
    backdrop-filter: blur(18px);
    -webkit-backdrop-filter: blur(18px);
  }

  .ta-logout {
    min-height: 40px;
    padding: 0 12px;
    border: 0;
    border-radius: 12px;
    background: var(--gray-100);
    color: var(--text-secondary);
    text-decoration: none;
    font-size: 12px;
    font-weight: 600;
  }

  .ta-card {
    border: 1px solid rgba(227, 232, 241, 0.9);
    border-radius: 18px;
    background: var(--bg-card);
    box-shadow: var(--shadow-card);
  }
}/* IRIS PWA — navegación visible solo después del login */
@media (max-width: 767px) {
  .iris-bottomnav {
    display: none;
  }

  body.iris-authenticated .iris-bottomnav {
    display: block;
  }

  .iris-content {
    padding-bottom: 0;
  }

  body.iris-authenticated .iris-content {
    padding-bottom: calc(78px + env(safe-area-inset-bottom));
  }
}/* IRIS + Gentelella — encabezado móvil */
@media (max-width: 767px) {
  .ta-topbar.topbar {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: 6px 12px;
    align-items: center;
    padding: 14px 14px;

    height: auto !important;
min-height: 0 !important;
  }

  .iris-app-heading {
    min-width: 0;
  }

  .iris-app-heading strong {
    display: block;
    color: var(--text-primary);
    font-size: 14px;
    font-weight: 700;
  }

  .iris-app-heading span {
    display: block;
    margin-top: 2px;
    color: var(--text-muted);
    font-size: 11px;
  }

  #ta-session-indicator {
  grid-column: 1 / -1;
  grid-row: 2;
  position: static !important;
  inset: auto !important;
  margin: 0 !important;
  display: block;
  font-size: 11px;
  line-height: 1.2;
}

  #ta-logout-btn {
    grid-column: 2;
    grid-row: 1;
  }
}/* IRIS + Gentelella — encabezado móvil */
@media (max-width: 767px) {
  .ta-topbar.topbar {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: 6px 12px;
    align-items: center;
    padding: 14px;
    position: sticky !important;
top: 0;
z-index: 1100 !important;
  }

  .iris-app-heading {
    min-width: 0;
  }

  .iris-app-heading strong {
    display: block;
    color: var(--text-primary);
    font-size: 14px;
    font-weight: 700;
  }

  .iris-app-heading span {
    display: block;
    margin-top: 2px;
    color: var(--text-muted);
    font-size: 11px;
  }

  #ta-session-indicator {
    grid-column: 1 / -1;
    grid-row: 2;
    font-size: 11px;
  }

  #ta-logout-btn {
    grid-column: 2;
    grid-row: 1;
  }
}

/* =========================================================
   IRIS — navegación en tablet (768–1023 px)
   Antes: la sidebar solo existía >=1024 y la bottom-nav se ocultaba
   >=768 → el rango 768–1023 quedaba SIN navegación. Se muestra la
   sidebar como riel compacto de 72 px (solo iconos, aria-label intacto).

   Desde >=1024 la sidebar vuelve a su ancho completo (248 px): el mapa
   aprobado para escritorio es SIEMPRE de 4 zonas
   [SIDEBAR][LISTA][CHAT][DETALLES], también en 1024–1439.
   ========================================================= */
@media (min-width: 768px) and (max-width: 1023.98px) {
  body.iris-authenticated .iris-sidebar {
    position: fixed;
    inset: 0 auto 0 0;
    z-index: var(--z-sidebar);
    display: flex !important;
    flex-direction: column;
    align-items: center;
    width: 72px;
    box-sizing: border-box;
    padding: var(--space-4) var(--space-2);
    background: var(--bg-dark);
    color: var(--text-on-dark);
    transform: none;
  }

  body.iris-authenticated .iris-content {
    width: calc(100% - 72px);
    min-width: 0;
    margin-left: 72px;
    padding-bottom: 0;
  }
}

@media (min-width: 768px) and (max-width: 1023.98px) {
  body.iris-authenticated .iris-sidebar .iris-brand { padding: 0 0 var(--space-4); justify-content: center; }
  body.iris-authenticated .iris-sidebar .iris-brand-copy,
  body.iris-authenticated .iris-sidebar .nav-text,
  body.iris-authenticated .iris-sidebar .iris-sidebar-footer { display: none; }
  body.iris-authenticated .iris-sidebar .iris-nav { width: 100%; }
  body.iris-authenticated .iris-sidebar .iris-nav-link { justify-content: center; padding: 0; gap: 0; }
}

/* =========================================================
   IRIS Inbox — referencia UX Chatwoot CE (ChatList / MessagesView /
   ContactInfo). Clases propias iris-inbox-* ancladas bajo
   #ta-conversations-card: NO se usan chat-layout/chat-rail/chat-thread
   de la plantilla (ya causaron una regresión móvil).

   Estados (tenant-admin.js):
   - .ta-conversations-detail-open   → hay conversación abierta (móvil: CHAT)
   - .ta-conversations-contact-open  → Detalles abiertos (móvil: DETALLES;
                                        768–1023: drawer)
   - .iris-inbox-details-collapsed   → Detalles colapsados por el usuario
                                        (>=1024: deja de ser columna)
   ========================================================= */

.iris-inbox-sr-only {
  position: absolute !important;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  white-space: nowrap;
  margin: -1px;
  padding: 0;
  border: 0;
}

/* Contenedor ancho completo cuando el Inbox está activo */
body.iris-inbox-active .ta-wrap { max-width: none; }
body.iris-inbox-active #ta-panel { max-width: none; }
body.iris-authenticated.iris-inbox-active .ta-wrap > h1,
body.iris-authenticated.iris-inbox-active .ta-wrap > h1 + .ta-hint { display: none; }

#ta-conversations-card.iris-inbox {
  --inbox-height: 640px;
  --inbox-border: var(--gray-200);
  --inbox-muted: var(--text-muted);
  --inbox-accent: var(--iris-accent);
  --inbox-selected: #F1EFFE;
  --inbox-surface-2: var(--gray-50);
  margin-top: var(--space-3);
  padding: 0;
  font-family: var(--font-body);
  color: var(--text-primary);
  min-width: 0;
}

#ta-conversations-card .iris-inbox-layout {
  position: relative;
  display: block;
  width: 100%;
  min-width: 0;
  overflow: hidden;
  border: 1px solid var(--inbox-border);
  border-radius: 14px;
  background: var(--bg-card);
  box-shadow: var(--shadow-card);
}

#ta-conversations-card button { font-family: inherit; }

#ta-conversations-card .iris-inbox-list,
#ta-conversations-card .iris-inbox-thread,
#ta-conversations-card .iris-inbox-details {
  min-width: 0;
  box-sizing: border-box;
}

/* ---- Botones ---- */
#ta-conversations-card .iris-inbox-icon-btn {
  display: inline-flex;
  flex: 0 0 auto;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 36px;
  padding: 0;
  border: 1px solid transparent;
  border-radius: 10px;
  background: transparent;
  color: var(--text-secondary);
  cursor: pointer;
}
#ta-conversations-card .iris-inbox-icon-btn:hover { background: var(--gray-100); color: var(--text-primary); }
#ta-conversations-card .iris-inbox-icon-btn[aria-expanded="true"] { background: var(--gray-100); color: var(--text-primary); }

#ta-conversations-card .iris-inbox-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 36px;
  padding: 0 12px;
  border: 1px solid var(--inbox-border);
  border-radius: 10px;
  background: var(--bg-card);
  color: var(--text-primary);
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
}
#ta-conversations-card .iris-inbox-btn:hover { border-color: var(--gray-300); background: var(--gray-50); }
#ta-conversations-card .iris-inbox-btn[aria-expanded="true"] { border-color: var(--inbox-accent); color: var(--inbox-accent); background: var(--inbox-selected); }
#ta-conversations-card .iris-inbox-btn--primary { background: var(--inbox-accent); border-color: var(--inbox-accent); color: #fff; }
#ta-conversations-card .iris-inbox-btn--primary:hover { background: var(--iris-accent-dark); border-color: var(--iris-accent-dark); }

#ta-conversations-card svg {
  width: 18px;
  height: 18px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.9;
  stroke-linecap: round;
  stroke-linejoin: round;
}

#ta-conversations-card :focus-visible {
  outline: 2px solid var(--inbox-accent);
  outline-offset: 2px;
}

/* ---- ChatList ---- */
#ta-conversations-card .iris-inbox-list {
  display: flex;
  flex-direction: column;
  background: var(--bg-card);
}

#ta-conversations-card .iris-inbox-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-2);
  padding: 14px 14px 8px 16px;
}
#ta-conversations-card .iris-inbox-toolbar-title { display: flex; align-items: center; gap: 8px; min-width: 0; }
#ta-conversations-card .iris-inbox-toolbar h2 { margin: 0; font-size: 17px; font-weight: 600; line-height: 1.2; }
#ta-conversations-card .iris-inbox-readonly {
  padding: 2px 8px;
  border-radius: 999px;
  background: var(--gray-100);
  color: var(--text-secondary);
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
}

#ta-conversations-card .iris-inbox-search {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0 14px 10px;
  padding: 0 12px;
  border: 1px solid var(--inbox-border);
  border-radius: 10px;
  background: var(--inbox-surface-2);
  color: var(--inbox-muted);
}
#ta-conversations-card .iris-inbox-search:focus-within { border-color: var(--inbox-accent); background: #fff; box-shadow: 0 0 0 3px rgba(109, 92, 246, 0.12); }
#ta-conversations-card .iris-inbox-search svg { width: 16px; height: 16px; }
#ta-conversations-card .iris-inbox-search input {
  flex: 1 1 auto;
  min-width: 0;
  width: 100%;
  min-height: 38px;
  padding: 0;
  border: 0;
  outline: none;
  background: transparent;
  color: var(--text-primary);
  font-size: 16px;
}
@media (min-width: 760px) {
  #ta-conversations-card .iris-inbox-search input { font-size: 13.5px; }
}

#ta-conversations-card .iris-inbox-filters {
  display: flex;
  gap: 6px;
  padding: 0 14px 10px;
  overflow-x: auto;
  scrollbar-width: none;
  border-bottom: 1px solid var(--inbox-border);
}
#ta-conversations-card .iris-inbox-filters::-webkit-scrollbar { display: none; }
#ta-conversations-card .iris-inbox-filter {
  display: inline-flex;
  flex: 0 0 auto;
  align-items: center;
  gap: 5px;
  min-height: 32px;
  padding: 0 11px;
  border: 1px solid var(--inbox-border);
  border-radius: 999px;
  background: #fff;
  color: var(--text-secondary);
  font-size: 12.5px;
  font-weight: 600;
  white-space: nowrap;
  cursor: pointer;
}
#ta-conversations-card .iris-inbox-filter:hover { border-color: var(--gray-300); color: var(--text-primary); }
#ta-conversations-card .iris-inbox-filter.is-active { border-color: var(--inbox-accent); background: var(--inbox-selected); color: var(--iris-accent-dark); }
#ta-conversations-card .iris-inbox-filter-count { color: var(--inbox-muted); font-weight: 500; }
#ta-conversations-card .iris-inbox-filter.is-active .iris-inbox-filter-count { color: var(--iris-accent-dark); }

#ta-conversations-card .iris-inbox-list-scroll {
  flex: 1 1 auto;
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
}

#ta-conversations-card .iris-inbox-cards { list-style: none; margin: 0; padding: 0; }

/* ---- ConversationCard ---- */
#ta-conversations-card .iris-inbox-card {
  position: relative;
  display: flex;
  align-items: flex-start;
  gap: 12px;
  width: 100%;
  margin: 0;
  padding: 12px 16px;
  border: 0;
  border-bottom: 1px solid var(--gray-100);
  border-radius: 0;
  background: #fff;
  color: var(--text-primary);
  font: inherit;
  text-align: left;
  cursor: pointer;
  transition: background-color 0.12s ease;
}
#ta-conversations-card .iris-inbox-card:hover { background: var(--gray-50); }
#ta-conversations-card .iris-inbox-card:focus-visible { outline: 2px solid var(--inbox-accent); outline-offset: -2px; }
#ta-conversations-card .iris-inbox-card.is-selected { background: var(--inbox-selected); }
#ta-conversations-card .iris-inbox-card.is-selected::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 3px;
  background: var(--inbox-accent);
}

#ta-conversations-card .iris-inbox-avatar {
  position: relative;
  display: inline-flex;
  flex: 0 0 40px;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: linear-gradient(135deg, #7C6CF7, var(--iris-accent-dark));
  color: #fff;
  font-size: 14px;
  font-weight: 700;
  letter-spacing: 0.02em;
}
#ta-conversations-card .iris-inbox-avatar--whatsapp { background: linear-gradient(135deg, #2FB36B, #1F8A52); }
#ta-conversations-card .iris-inbox-avatar--widget { background: linear-gradient(135deg, #3B6FE0, var(--promes-blue-dark)); }
#ta-conversations-card .iris-inbox-avatar--lg { flex-basis: 64px; width: 64px; height: 64px; font-size: 20px; }

#ta-conversations-card .iris-inbox-avatar-channel {
  position: absolute;
  right: -3px;
  bottom: -3px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 18px;
  height: 18px;
  border: 2px solid #fff;
  border-radius: 50%;
  background: var(--gray-600);
  color: #fff;
}
#ta-conversations-card .iris-inbox-avatar-channel svg { width: 10px; height: 10px; stroke-width: 2.4; }
#ta-conversations-card .iris-inbox-avatar-channel--whatsapp { background: #1F8A52; }
#ta-conversations-card .iris-inbox-avatar-channel--widget { background: var(--promes-blue); }

#ta-conversations-card .iris-inbox-card-body { display: flex; flex: 1 1 auto; flex-direction: column; gap: 2px; min-width: 0; }
#ta-conversations-card .iris-inbox-card-row { display: flex; align-items: baseline; justify-content: space-between; gap: 8px; min-width: 0; }
#ta-conversations-card .iris-inbox-card-name {
  min-width: 0;
  overflow: hidden;
  font-size: 14px;
  font-weight: 600;
  white-space: nowrap;
  text-overflow: ellipsis;
}
#ta-conversations-card .iris-inbox-card-time { flex: 0 0 auto; color: var(--inbox-muted); font-size: 11.5px; white-space: nowrap; }
#ta-conversations-card .iris-inbox-card.needs-reply .iris-inbox-card-time { color: var(--iris-accent-dark); font-weight: 600; }
#ta-conversations-card .iris-inbox-card-channel { display: inline-flex; align-items: center; gap: 4px; color: var(--inbox-muted); font-size: 11.5px; }
#ta-conversations-card .iris-inbox-card-channel svg { width: 12px; height: 12px; }
#ta-conversations-card .iris-inbox-card-preview {
  display: -webkit-box;
  margin-top: 3px;
  overflow: hidden;
  color: var(--text-secondary);
  font-size: 13px;
  line-height: 1.4;
  overflow-wrap: anywhere;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}
#ta-conversations-card .iris-inbox-card-preview.is-empty { color: var(--inbox-muted); font-style: italic; }
#ta-conversations-card .iris-inbox-card-preview-role { color: var(--text-primary); font-weight: 600; }
#ta-conversations-card .iris-inbox-card-foot { display: flex; align-items: center; gap: 6px; justify-content: flex-end; margin-top: 4px; }

/* Selector de estado operativo en la cabecera del hilo (FASE B). */
#ta-conversations-card .iris-inbox-state {
  flex: 0 0 auto;
  min-height: 32px;
  max-width: 130px;
  padding: 0 8px;
  border: 1px solid var(--inbox-border);
  border-radius: 8px;
  background: #fff;
  color: var(--text-primary);
  font-family: inherit;
  font-size: 12.5px;
  font-weight: 600;
  cursor: pointer;
}
#ta-conversations-card .iris-inbox-state:disabled { opacity: 0.6; cursor: default; }

/* Distintivo de estado en la tarjeta de la lista. */
#ta-conversations-card .iris-inbox-state-badge {
  display: inline-flex;
  align-items: center;
  padding: 2px 8px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
}
#ta-conversations-card .iris-inbox-state-badge--pending { background: #FFF4E0; color: #8A5A00; }
#ta-conversations-card .iris-inbox-state-badge--resolved { background: #E7F5EC; color: #14532D; }
#ta-conversations-card .iris-inbox-state-badge--open { background: var(--gray-100); color: var(--text-secondary); }

/* FASE B / PASO 2: distintivo de PRIORIDAD COMERCIAL en la tarjeta. Son
   niveles reales del motor commercialSignals; el color solo los jerarquiza. */
#ta-conversations-card .iris-inbox-priority-badge {
  display: inline-flex;
  align-items: center;
  padding: 2px 8px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
}
#ta-conversations-card .iris-inbox-priority-badge--interesado { background: #EAF1FE; color: #1D4ED8; }
#ta-conversations-card .iris-inbox-priority-badge--lead { background: #EEE9FE; color: #5B21B6; }
#ta-conversations-card .iris-inbox-priority-badge--alta_prioridad { background: #FDE7E7; color: #B91C1C; }

/* FASE B / PASO 2: controles de Prioridad y Notas dentro del panel Detalles. */
#ta-conversations-card .iris-inbox-priority { width: 100%; margin-bottom: 8px; }
#ta-conversations-card .iris-inbox-notes-input {
  width: 100%;
  box-sizing: border-box;
  resize: vertical;
  min-height: 72px;
  padding: 8px 10px;
  border: 1px solid var(--gray-200, #E5E7EB);
  border-radius: 8px;
  font: inherit;
  font-size: 13px;
  color: inherit;
  background: var(--surface, #fff);
}
#ta-conversations-card .iris-inbox-section .iris-inbox-btn { margin-top: 8px; }

#ta-conversations-card .iris-inbox-needs-reply {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 2px 8px;
  border-radius: 999px;
  background: #FFF4E0;
  color: #8A5A00;
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
}
#ta-conversations-card .iris-inbox-needs-reply::before {
  content: "";
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #D97706;
}

/* ---- Empty / loading ---- */
#ta-conversations-card .iris-inbox-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 6px;
  padding: 40px 24px;
  color: var(--inbox-muted);
  font-size: 13px;
  line-height: 1.45;
  text-align: center;
}
#ta-conversations-card .iris-inbox-empty svg { width: 34px; height: 34px; margin-bottom: 4px; color: var(--gray-400); stroke-width: 1.5; }
#ta-conversations-card .iris-inbox-empty strong { color: var(--text-primary); font-size: 14px; }
#ta-conversations-card .iris-inbox-empty--thread { justify-content: center; height: 100%; min-height: 280px; box-sizing: border-box; }

#ta-conversations-card .iris-inbox-skeleton-card { display: flex; gap: 12px; align-items: center; padding: 14px 16px; border-bottom: 1px solid var(--gray-100); }
#ta-conversations-card .iris-inbox-skeleton-lines { display: flex; flex: 1 1 auto; flex-direction: column; gap: 8px; }
#ta-conversations-card .iris-inbox-skeleton {
  display: block;
  border-radius: 8px;
  background: linear-gradient(90deg, var(--gray-100) 0%, var(--gray-200) 50%, var(--gray-100) 100%);
  background-size: 200% 100%;
  animation: iris-inbox-shimmer 1.2s ease-in-out infinite;
}
#ta-conversations-card .iris-inbox-skeleton--avatar { flex: 0 0 40px; width: 40px; height: 40px; border-radius: 50%; }
#ta-conversations-card .iris-inbox-skeleton--line { height: 10px; width: 80%; }
#ta-conversations-card .iris-inbox-skeleton--line.short { width: 50%; }
#ta-conversations-card .iris-inbox-loading--messages { display: flex; flex-direction: column; gap: 12px; padding: 20px; }
#ta-conversations-card .iris-inbox-skeleton--bubble { width: 55%; height: 44px; border-radius: 14px; }
#ta-conversations-card .iris-inbox-skeleton--bubble.out { align-self: flex-end; width: 45%; }
@keyframes iris-inbox-shimmer { 0% { background-position: 200% 0; } 100% { background-position: -200% 0; } }
@media (prefers-reduced-motion: reduce) { #ta-conversations-card .iris-inbox-skeleton { animation: none; } }

/* ---- MessagesView ---- */
#ta-conversations-card .iris-inbox-thread {
  display: flex;
  flex-direction: column;
  background: var(--inbox-surface-2);
}
#ta-conversations-card .iris-inbox-thread-inner,
#ta-conversations-card .iris-inbox-thread-content {
  display: flex;
  flex: 1 1 auto;
  flex-direction: column;
  min-height: 0;
  min-width: 0;
}
#ta-conversations-card .iris-inbox-thread-content.ta-hidden { display: none !important; }

#ta-conversations-card .iris-inbox-thread-head {
  display: flex;
  flex: 0 0 auto;
  align-items: center;
  gap: 10px;
  min-width: 0;
  padding: 10px 14px;
  border-bottom: 1px solid var(--inbox-border);
  background: #fff;
}
#ta-conversations-card .iris-inbox-thread-peer { flex: 1 1 auto; min-width: 0; }
#ta-conversations-card .iris-inbox-thread-peer h3 {
  margin: 0;
  overflow: hidden;
  font-family: var(--font-body);
  font-size: 15px;
  font-weight: 600;
  line-height: 1.25;
  white-space: nowrap;
  text-overflow: ellipsis;
}
#ta-conversations-card .iris-inbox-thread-peer h3:focus { outline: none; }
#ta-conversations-card .iris-inbox-thread-sub {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 2px 8px;
  margin: 2px 0 0;
  color: var(--inbox-muted);
  font-size: 12px;
}
#ta-conversations-card .iris-inbox-channel { display: inline-flex; align-items: center; gap: 4px; color: var(--text-secondary); font-weight: 600; }
#ta-conversations-card .iris-inbox-channel svg { width: 13px; height: 13px; }
#ta-conversations-card .iris-inbox-thread-actions { display: flex; flex: 0 0 auto; align-items: center; gap: 6px; }

#ta-conversations-card .iris-inbox-actions { position: relative; }
#ta-conversations-card .iris-inbox-menu {
  position: absolute;
  top: calc(100% + 6px);
  right: 0;
  z-index: 30;
  display: flex;
  flex-direction: column;
  min-width: 220px;
  padding: 6px;
  border: 1px solid var(--inbox-border);
  border-radius: 12px;
  background: #fff;
  box-shadow: var(--shadow-elevated);
}
#ta-conversations-card .iris-inbox-menu button {
  display: block;
  width: 100%;
  padding: 9px 10px;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: var(--text-primary);
  font-size: 13px;
  font-weight: 500;
  text-align: left;
  cursor: pointer;
}
#ta-conversations-card .iris-inbox-menu button:hover,
#ta-conversations-card .iris-inbox-menu button:focus-visible { background: var(--gray-100); outline: none; }

#ta-conversations-card .iris-inbox-messages-wrap {
  position: relative;
  display: flex;
  flex: 1 1 auto;
  flex-direction: column;
  min-height: 0;
  min-width: 0;
}
#ta-conversations-card .iris-inbox-load-older { align-self: center; margin: 12px auto 0; }
#ta-conversations-card .iris-inbox-messages {
  display: flex;
  flex: 1 1 auto;
  flex-direction: column;
  gap: 10px;
  min-height: 0;
  min-width: 0;
  padding: 16px 18px;
  overflow-x: hidden;
  overflow-y: auto;
}
#ta-conversations-card .iris-inbox-messages:focus-visible { outline-offset: -2px; }
#ta-conversations-card .iris-inbox-messages-wrap > .ta-message { margin: 0 18px 12px; }
#ta-conversations-card .iris-inbox-thread-foot {
  flex: 0 0 auto;
  padding: 10px 16px;
  border-top: 1px solid var(--inbox-border);
  background: #fff;
  color: var(--inbox-muted);
  font-size: 12px;
  text-align: center;
}

/* FASE D — COMPOSER REAL DEL INBOX (campo de respuesta + Enviar). */
#ta-conversations-card .iris-inbox-composer {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  text-align: left;
}
#ta-conversations-card .iris-inbox-composer-input {
  flex: 1 1 auto;
  min-width: 0;
  max-height: 140px;
  resize: none;
  padding: 9px 12px;
  border: 1px solid var(--inbox-border);
  border-radius: 10px;
  font: inherit;
  font-size: 14px;
  line-height: 1.4;
  color: var(--inbox-text, #1f2430);
  background: #fff;
  overflow-y: auto;
}
#ta-conversations-card .iris-inbox-composer-input:focus-visible {
  outline: 2px solid var(--inbox-accent, #2563eb);
  outline-offset: 1px;
}
#ta-conversations-card .iris-inbox-composer-input:disabled { background: #f6f7f9; }
#ta-conversations-card .iris-inbox-composer-send {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 40px;
}
#ta-conversations-card .iris-inbox-composer-spinner {
  display: none;
  width: 13px;
  height: 13px;
  border: 2px solid rgba(255, 255, 255, 0.5);
  border-top-color: #fff;
  border-radius: 50%;
  animation: iris-inbox-spin 0.7s linear infinite;
}
#ta-conversations-card .iris-inbox-composer-send.is-loading .iris-inbox-composer-spinner { display: inline-block; }
#ta-conversations-card .iris-inbox-composer-send.is-loading .iris-inbox-composer-send-label { opacity: 0.85; }
@keyframes iris-inbox-spin { to { transform: rotate(360deg); } }
#ta-conversations-card .iris-inbox-composer-hint {
  margin: 6px 0 0;
  text-align: left;
  font-size: 11px;
  color: var(--inbox-muted);
}
#ta-conversations-card .iris-inbox-composer-unavailable {
  margin: 2px 0 0;
  text-align: left;
  font-size: 12px;
  color: var(--inbox-muted);
}
@media (prefers-reduced-motion: reduce) {
  #ta-conversations-card .iris-inbox-composer-spinner { animation: none; }
}

/* FASE C / PASO 1 — selector de AGENTE asignado (mismo lenguaje que el estado). */
#ta-conversations-card .iris-inbox-agent {
  width: 100%;
  max-width: 100%;
}
#ta-conversations-card .iris-inbox-agent-hint {
  margin: 6px 0 0;
  font-size: 12px;
  color: var(--inbox-muted);
}

/* FASE C / PASO 2 — vista EQUIPOS */
#ta-teams-card .ta-teams-create {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin: 8px 0;
}
#ta-teams-card .ta-teams-create input {
  flex: 1 1 240px;
  min-width: 0;
  padding: 9px 12px;
  border: 1px solid var(--inbox-border, #d8dde6);
  border-radius: 10px;
  font: inherit;
}
#ta-teams-card .ta-teams-list {
  display: grid;
  gap: 12px;
  margin-top: 12px;
}
#ta-teams-card .ta-team-card {
  border: 1px solid var(--inbox-border, #d8dde6);
  border-radius: 12px;
  padding: 12px;
  background: #fff;
}
#ta-teams-card .ta-team-head {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  align-items: center;
}
#ta-teams-card .ta-team-head input {
  flex: 1 1 200px;
  min-width: 0;
  padding: 7px 10px;
  border: 1px solid var(--inbox-border, #d8dde6);
  border-radius: 8px;
  font: inherit;
}
#ta-teams-card .ta-team-members {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin: 10px 0;
}
#ta-teams-card .ta-chip {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 3px 8px;
  border-radius: 999px;
  background: #eef2f7;
  font-size: 13px;
}
#ta-teams-card .ta-chip-remove {
  border: 0;
  background: transparent;
  cursor: pointer;
  font-size: 15px;
  line-height: 1;
  color: #8a94a6;
}
#ta-teams-card .ta-team-add {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}
#ta-teams-card .ta-team-add select { flex: 1 1 200px; min-width: 0; }

/* FASE C / PASO 3 — ETIQUETAS de conversaciones */
#ta-conversations-card .iris-inbox-tagfilter {
  padding: 0 16px 10px;
}
#ta-conversations-card .iris-inbox-tagfilter select {
  width: 100%;
  max-width: 100%;
}
#ta-conversations-card .iris-inbox-card-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-top: 4px;
}
#ta-conversations-card .iris-inbox-tag-chip {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  max-width: 140px;
  padding: 1px 8px;
  border-radius: 999px;
  background: #eef2f7;
  color: #47506a;
  font-size: 11px;
  line-height: 1.6;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
#ta-conversations-card .iris-inbox-tag-more {
  display: inline-flex;
  align-items: center;
  padding: 1px 6px;
  border-radius: 999px;
  background: #e2e7ef;
  color: #5a6478;
  font-size: 11px;
  line-height: 1.6;
}
#ta-conversations-card .iris-inbox-tag-list {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin: 0 0 10px;
}
#ta-conversations-card .iris-inbox-tag-chip--removable {
  background: #e6ecf5;
}
#ta-conversations-card .iris-inbox-tag-remove {
  border: 0;
  background: transparent;
  cursor: pointer;
  padding: 0 0 0 2px;
  font-size: 14px;
  line-height: 1;
  color: #8a94a6;
}
#ta-conversations-card .iris-inbox-tag-add {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}
#ta-conversations-card .iris-inbox-tag-add select { flex: 1 1 160px; min-width: 0; }

/* FASE C / PASO 4 — REALTIME (badge en vivo) + PRESENCIA de agentes */
#ta-conversations-card .iris-inbox-live {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 2px 9px;
  border-radius: 999px;
  font-size: 11px;
  line-height: 1.7;
  white-space: nowrap;
  background: #eef1f6;
  color: #5a6478;
}
#ta-conversations-card .iris-inbox-live::before {
  content: '';
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #b3bccb;
}
#ta-conversations-card .iris-inbox-live.is-live { background: #e4f6ea; color: #1f7a45; }
#ta-conversations-card .iris-inbox-live.is-live::before { background: #22a45d; }
#ta-conversations-card .iris-inbox-live.is-offline { background: #f1f2f5; color: #7a8296; }
#ta-conversations-card .iris-inbox-presence-row {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 8px;
  flex-wrap: wrap;
}
#ta-conversations-card .iris-inbox-presence-dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: #b3bccb;
  flex: 0 0 auto;
}
#ta-conversations-card .iris-inbox-presence-dot.is-online { background: #22a45d; }
#ta-conversations-card .iris-inbox-presence-dot.is-offline { background: #b3bccb; }

/* ---- Bubbles ---- */
#ta-conversations-card .iris-inbox-bubble {
  display: flex;
  flex-direction: column;
  max-width: min(75%, 560px);
  min-width: 0;
}
#ta-conversations-card .iris-inbox-bubble-body {
  padding: 9px 13px;
  border-radius: 14px;
  font-size: 14px;
  line-height: 1.5;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  word-break: break-word;
}
#ta-conversations-card .iris-inbox-bubble-meta {
  display: flex;
  gap: 6px;
  margin-top: 3px;
  padding: 0 4px;
  color: var(--inbox-muted);
  font-size: 11px;
}
#ta-conversations-card .iris-inbox-bubble-role { font-weight: 600; color: var(--text-secondary); }

#ta-conversations-card .iris-inbox-bubble--incoming { align-self: flex-start; align-items: flex-start; }
#ta-conversations-card .iris-inbox-bubble--incoming .iris-inbox-bubble-body {
  border: 1px solid var(--inbox-border);
  border-bottom-left-radius: 4px;
  background: #fff;
  color: var(--text-primary);
}
#ta-conversations-card .iris-inbox-bubble--outgoing { align-self: flex-end; align-items: flex-end; }
#ta-conversations-card .iris-inbox-bubble--outgoing .iris-inbox-bubble-body {
  border-bottom-right-radius: 4px;
  background: var(--iris-accent);
  color: #fff;
}
#ta-conversations-card .iris-inbox-bubble--human .iris-inbox-bubble-body { background: var(--promes-blue); }
#ta-conversations-card .iris-inbox-bubble--system { align-self: center; align-items: center; max-width: 90%; }
#ta-conversations-card .iris-inbox-bubble--system .iris-inbox-bubble-body {
  padding: 6px 12px;
  border-radius: 999px;
  background: var(--gray-100);
  color: var(--text-secondary);
  font-size: 12.5px;
  text-align: center;
}

/* ---- ContactInfo ---- */
#ta-conversations-card .iris-inbox-details {
  display: none;
  flex-direction: column;
  background: #fff;
}
#ta-conversations-card .iris-inbox-details-head {
  display: flex;
  flex: 0 0 auto;
  align-items: center;
  gap: 8px;
  padding: 10px 14px;
  border-bottom: 1px solid var(--inbox-border);
}
#ta-conversations-card .iris-inbox-details-head h3 { margin: 0; font-family: var(--font-body); font-size: 15px; font-weight: 600; }
#ta-conversations-card .iris-inbox-details-body { flex: 1 1 auto; min-height: 0; overflow-x: hidden; overflow-y: auto; padding: 18px 16px 24px; }

#ta-conversations-card .iris-inbox-profile { display: flex; flex-direction: column; align-items: center; gap: 6px; padding-bottom: 16px; text-align: center; }
#ta-conversations-card .iris-inbox-profile-name { margin: 6px 0 0; font-size: 16px; font-weight: 600; overflow-wrap: anywhere; }
#ta-conversations-card .iris-inbox-section { padding: 14px 0; border-top: 1px solid var(--gray-100); }
#ta-conversations-card .iris-inbox-section-title {
  margin: 0 0 10px;
  color: var(--inbox-muted);
  font-family: var(--font-body);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}
#ta-conversations-card .iris-inbox-kv { display: grid; grid-template-columns: minmax(0, 42%) minmax(0, 1fr); gap: 8px 12px; margin: 0; font-size: 13px; }
#ta-conversations-card .iris-inbox-kv dt { color: var(--inbox-muted); }
#ta-conversations-card .iris-inbox-kv dd { margin: 0; color: var(--text-primary); font-weight: 500; overflow-wrap: anywhere; }
#ta-conversations-card .iris-inbox-lead-name { margin: 0 0 10px; font-size: 14px; font-weight: 600; overflow-wrap: anywhere; }
#ta-conversations-card .iris-inbox-lead-notes {
  margin: 12px 0 0;
  padding: 10px 12px;
  border-radius: 10px;
  background: #FFFBEB;
  color: var(--text-primary);
  font-size: 13px;
  line-height: 1.45;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}
#ta-conversations-card .iris-inbox-lead-notes-label { display: block; margin-bottom: 4px; color: #8A5A00; font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.05em; }
#ta-conversations-card .iris-inbox-lead-empty { margin: 0; color: var(--inbox-muted); font-size: 13px; line-height: 1.45; }
#ta-conversations-card .iris-inbox-details-body .iris-inbox-btn { justify-content: center; width: 100%; margin-top: 14px; }

#ta-conversations-card .iris-inbox-backdrop { display: none; }

/* =========================================================
   MOBILE < 760 — LISTA → CHAT → DETALLES (una pantalla a la vez)
   ========================================================= */
@media (max-width: 759.98px) {
  #ta-conversations-card .iris-inbox-layout { border-radius: 16px; }
  #ta-conversations-card .iris-inbox-thread,
  #ta-conversations-card .iris-inbox-details { display: none; }

  #ta-conversations-layout.ta-conversations-detail-open .iris-inbox-list { display: none; }
  #ta-conversations-layout.ta-conversations-detail-open .iris-inbox-thread {
    display: flex;
    height: var(--inbox-height);
  }
  #ta-conversations-layout.ta-conversations-detail-open.ta-conversations-contact-open .iris-inbox-thread { display: none; }
  #ta-conversations-layout.ta-conversations-detail-open.ta-conversations-contact-open .iris-inbox-details {
    display: flex;
    min-height: var(--inbox-height);
  }
  #ta-conversations-card .iris-inbox-messages { padding: 12px; }
  #ta-conversations-card .iris-inbox-bubble { max-width: 86%; }
  #ta-conversations-card .iris-inbox-thread-head { padding: 8px 10px; gap: 8px; }
  #ta-conversations-card .iris-inbox-thread-actions .iris-inbox-btn span { display: none; }
  #ta-conversations-card .iris-inbox-thread-actions .iris-inbox-btn { width: 36px; padding: 0; justify-content: center; }
  #ta-conversations-card .iris-inbox-thread-head .iris-inbox-avatar { flex-basis: 34px; width: 34px; height: 34px; font-size: 12px; }
}

/* =========================================================
   >= 760 y < 1024 — LISTA + CHAT lado a lado (tablet).
   Detalles: drawer lateral superpuesto (aún no hay ancho para 4 zonas).
   ========================================================= */
@media (min-width: 760px) and (max-width: 1023.98px) {
  #ta-conversations-card .iris-inbox-layout {
    display: grid;
    grid-template-columns: minmax(260px, 300px) minmax(0, 1fr);
    height: var(--inbox-height);
  }
  #ta-conversations-card .iris-inbox-list { border-right: 1px solid var(--inbox-border); min-height: 0; }
  #ta-conversations-card .iris-inbox-thread { min-height: 0; }
  #ta-conversations-card .iris-inbox-back { display: none; }

  #ta-conversations-card .iris-inbox-details {
    position: absolute;
    top: 0;
    right: 0;
    bottom: 0;
    z-index: 20;
    display: flex;
    width: min(340px, 88%);
    border-left: 1px solid var(--inbox-border);
    box-shadow: -12px 0 32px rgba(20, 24, 42, 0.14);
    transform: translateX(105%);
    visibility: hidden;
    transition: transform 0.2s ease, visibility 0s linear 0.2s;
  }
  #ta-conversations-layout.ta-conversations-contact-open .iris-inbox-details {
    transform: none;
    visibility: visible;
    transition: transform 0.2s ease;
  }
  #ta-conversations-card .iris-inbox-backdrop {
    position: absolute;
    inset: 0;
    z-index: 15;
    background: rgba(15, 22, 35, 0.28);
  }
  #ta-conversations-layout.ta-conversations-contact-open .iris-inbox-backdrop { display: block; }
}

/* =========================================================
   >= 1024 — MAPA DE 4 ZONAS EN ESCRITORIO:
   [SIDEBAR] [LISTA] [CHAT] [DETALLES] coexistiendo, sin drawer.
   Cada zona con scroll propio; el chat toma el espacio flexible.
   El panel Detalles solo se oculta si el propio usuario lo colapsa
   con el botón "Detalles" (clase .iris-inbox-details-collapsed).
   ========================================================= */
@media (min-width: 1024px) {
  #ta-conversations-card .iris-inbox-layout {
    display: grid;
    grid-template-columns: minmax(280px, 320px) minmax(0, 1fr) minmax(280px, 320px);
    height: var(--inbox-height);
  }
  #ta-conversations-card .iris-inbox-layout.iris-inbox-details-collapsed {
    grid-template-columns: minmax(280px, 320px) minmax(0, 1fr);
  }
  #ta-conversations-card .iris-inbox-list { border-right: 1px solid var(--inbox-border); min-height: 0; }
  #ta-conversations-card .iris-inbox-thread { min-height: 0; }
  #ta-conversations-card .iris-inbox-back { display: none; }

  #ta-conversations-card .iris-inbox-details {
    position: static;
    z-index: auto;
    display: flex;
    width: auto;
    min-height: 0;
    border-left: 1px solid var(--inbox-border);
    box-shadow: none;
    transform: none;
    visibility: visible;
    transition: none;
  }
  #ta-conversations-card .iris-inbox-layout.iris-inbox-details-collapsed .iris-inbox-details { display: none; }
  #ta-conversations-card .iris-inbox-backdrop { display: none; }
}

/* =========================================================
   >= 1440 — mismas 4 zonas, con anchos ya holgados. El detalle
   permanente y el comportamiento del panel los define el bloque
   @media (min-width: 1024px) de arriba; aquí solo se ajustan anchos.
   ========================================================= */
@media (min-width: 1440px) {
  #ta-conversations-card .iris-inbox-layout { grid-template-columns: minmax(300px, 340px) minmax(520px, 1fr) minmax(280px, 320px); }
  #ta-conversations-card .iris-inbox-layout.iris-inbox-details-collapsed { grid-template-columns: minmax(300px, 340px) minmax(520px, 1fr); }
}